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Privacy Policy

1. Who We Are and Terms

1.1 Our website address is
1.2 “The Practice” refers to the office and staff members of Cape Joint Surgery.
1.3 “User” or “Users” refers to any person making use of Cape Joint Surgery’s website.
1.4 “Patient” refers to any person that makes use of Cape Joint Surgery’s medical services.
1.5 “Guardian” refers to the parent or guardian of the “Patient”.

2. Privacy Policy Scope

2.1 The Practice takes the privacy of Users on Cape Joint Surgery’s website very seriously.
2.2 This policy refers to how The Practice stores, uses and collects personal information from Users of Cape Joint Surgery’s Website.
2.3 Personal information is information about the User that is personally identifiable like the user’s name, surname, email address or postal address and that which is not publicly available.
2.4 This policy does not apply to companies that are not owned or controlled by Cape Joint Surgery or with whom Cape Joint Surgery is affiliated or contracted, as well as to people that The Practice does not employ or manage.

3. How We Use the Information We Collect

3.1 The Practice collects the personal information supplied by the User when the User makes requests to be contacted or to be provided with more information on the services of Cape Joint Surgery. The Practice might combine information about a specific User, Patient or Guardian with information it obtains from business partners or other companies.
3.2 Once Users have made contact on Dr Paul Sinclair’s Website, the User will no longer be anonymous to The Practice.
3.3 The Practice uses the personal information collected from Cape Joint Surgery’s Website to meet the User’s requests for services or products.
3.4 The Practice will take the necessary steps to not allow the use of personal information for any other reasons. However; Cape Joint Surgery cannot guarantee that personal information will not be used for other purposes from time to time. Such purposes would be in line with anything related to The Practice, Patient, Guardian or the services that we offer.

4. Children’s Safety Policy

4.1 The Practice takes the privacy of children online very seriously. Children under 13 years of age should have the consent of their Guardian before providing any personal information to The Practice. The Practice will not require or request children under this age to provide any personal information that is reasonably necessary to participate in an activity on Cape Joint Surgery’s Website.
4.2 If The Practice determines that a User is under 13 years of age, The Practice will not use or maintain his or her personal information without the Guardian’s consent.

5. Who We Share Your Data With

The Practice does not share, rent or sell any of the Patient, User or Guardian’s personal information with other people or companies, except to provide the products or services that the Users, Patients or Guardians have requested.

6. What Rights You Have Over Your Information

The User may edit their information, including marketing preferences, at any time, provided this information remains accurate in accordance with Cape Joint Surgery’s Terms and Conditions. The User can also request that we erase any personal data that we hold about them. This does not include any data we are obligated to keep for administrative, legal or security reasons.

7. Confidentiality and Security

The Practice has put security safeguards in place that comply with best practices to protect the personal information of the User, Patients and Guardians.

8. Changes to the Privacy Policy

Cape Joint Surgery may update this policy from time to time. It is the responsibility of the User to keep up to date with any changes to this policy.

9. Additional Questions or Requests

If a User has any questions, suggestions, feedback or comments, Users are requested to complete the contact form on Cape Joint Surgery’s Website. Any form submissions sent to The Practice will not be accessible to the general public.

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